What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey, or fill out a form. This may include your name, email address, mailing address, and phone number. You may also visit our site anonymously.

What do we use your information for?

We may use the information we collect for one or more of the following purposes:

• To personalize your experience: helps us respond to your individual needs
• To improve our website: we continually improve our offerings based on your feedback
• To improve customer service: helps us respond effectively to your support requests
• To process transactions: ensures accurate delivery of products or services
• To administer promotions, surveys, or other site features
• To send communications: including email and SMS updates related to your inquiry or services

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for marketing purposes without your consent, except as required to deliver requested products or services.

SMS Consent

Customers opt in by submitting our website form and manually selecting one or both SMS consent checkboxes prior to submission. The checkboxes are not pre-selected and require affirmative user action.

By providing your phone number and selecting a consent checkbox, you agree to receive SMS messages from Distinctive Closets including appointment confirmations and customer service updates (up to 5 messages per month) and promotional offers and announcements (up to 8 messages per month).

SMS consent is not a condition of purchase or service. Message and data rates may apply. You may opt out at any time by replying STOP, CANCEL, or UNSUBSCRIBE. For assistance, reply HELP.

You may receive a confirmation message after submitting your information. Your phone number will not be sold or shared with third parties for marketing purposes.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it.

Do we use cookies?

Cookies are small files transferred to your device through your web browser that enable our site or service providers to recognize your browser and capture certain information to improve your experience.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing. Trusted third parties who assist us in operating our website or servicing you may access information under confidentiality agreements. We may release information when required to comply with the law, enforce site policies, or protect rights, property, or safety.

Children's Privacy

We do not knowingly collect information from individuals under 13 years of age. Our services are directed to users 13 years or older.

Your Consent

By using our site or submitting your information, you consent to this Privacy Policy and our data practices as described herein.

Changes to this Privacy Policy

Any updates to this Privacy Policy will be posted on this page.

Contacting Us

For questions regarding this Privacy Policy, please contact us at (937) 470-1752 or email [email protected].